Yesterday our internet was down for a good part of the day. Not only that we were running statements for our charge accounts so we couldn't use our "back office" computer system.
Finally we started a purge of some old data from 2003 and 2004 on our sales reporting module on Friday. That's an enormous job and it's still running.
The most important thing is that all of our stores are operating without any glitches. Some systems nowdays require a constant connection with your head office. Ours doesn't so as far as the customers could tell yesterday things were normal.
But with everything down yesterday our buyers pretty much had their hands tied. They didn't have anything they could do. I came in late in the morning because of a family commitment. I puttered around a bit but after a couple hours I was wondering why I was here if I couldn't do anything.
The systems today are fantastic. We have information at our fingertips that would have taken hours and hours to get in the old days. But that comes with a price. We've become totally dependent on keeping the systems up.